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Find and filter booking requests

Find booking requests in the Requests list and filter them by date, sort order, and status.

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Written by Yuli from Onsite

Use the Requests list to find booking requests and narrow them down by date, sort order, and status.

Find a request

  1. Open Requests. In the mobile app, in the bottom bar, select More (the 3 dots), then Requests.

  2. In the search field, search for the request you want.

  3. Check the date range and sort order. In the mobile app, the date range starts at Past 90 days. You can choose Today, Past 7 days, Past 30 days, Past 90 days, or All time. The sort order shows Newest.

  4. Open the status filter.

  5. Select the statuses you want to see.

Status choices and list columns

You can filter by these statuses: New, Unscheduled, Overdue, Booked, and Rejected.

The list shows these columns: Customer, Service location, Appointment type, Requested, and Status.

If the list is empty

Check the date range and the status filter. A request won't show if it falls outside the dates or statuses you've selected. In the mobile app, choose All time in the date range to see requests from any date.

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