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Find your way around Onsite

Learn where each main area of Onsite is on web and in the mobile app, and how to open your settings.

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Written by Yuli from Onsite

Here's how to move between the main areas of Onsite and what you can do in each one.

On web

Use the left sidebar to move between the main areas.

Area

What you can do

Onsite

Ask the assistant for help and return to recent conversations.

Dashboard

Review revenue, calls, jobs booked, estimates, invoices, and team performance.

Phones

Review call history, listen to voicemail, and access text messaging.

Requests

Find and filter incoming booking requests.

Customers

Manage customer contacts, service locations, billing information, and customer jobs.

Schedule

View appointments and non-job events, and schedule new work.

Accounting

Work with estimates and invoices, and open the bookkeeping screens available to your account.

Timesheets

Review your team's hours, check daily records, and export timesheets.

In the mobile app

Use the bar at the bottom of the screen to move between the main areas. The icons don't have text labels.

Icon in the bottom bar

What you can do

House icon (Home)

See today's jobs in Your day, select Book a job, and check your Revenue summary.

Phone icon

Review calls, listen to voicemail, and access text messaging.

Calendar icon

View your schedule.

Person icon

Find customers in your customer directory.

3-dot icon (More)

Open Estimates, Invoices, Requests, and Timesheets.

To ask the Onsite assistant, select the circle-of-dots button at the bottom right, next to the bottom bar.

On Home, 2 icons are in the upper-right corner:

  • The bell opens your activity notifications.

  • The account icon (the circle of dots) opens your account menu.

[Screenshot: media/01-home-dashboard.png — highlight the bottom bar icons, the assistant button at the bottom right, and the bell and account icon at the top right]

Open settings and your profile menu

On web

  1. At the bottom of the sidebar, select your name.

  2. Select Settings.

The same menu also has Contact us and Log out.

In the mobile app

On Home, select the account icon (the circle of dots) in the upper-right corner.

The account menu has Contact us and Log out, an Account section (Appearance, Notifications, My Profile), and a Company section (Appointment types, Pricebook, Estimates & invoices, Business hours, and more).

Related articles

  • Use the Onsite assistant

  • Review your dashboard

  • Finish setting up Onsite

  • Manage your notifications

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