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Contact support or log out

Reach Onsite support or log out of your account from your account menu.

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Written by Yuli from Onsite

Use your account menu to contact Onsite support or log out.

Contact support

Tip: When you report a problem, include the screen you were on, what you did, what you expected, and what happened. If it's about a specific record, include its number.

  1. Open your account menu. On web, select your name at the bottom of the sidebar. In the mobile app, on Home, select the account icon (the circle of dots) in the upper-right corner.

  2. Select Contact us, then follow the steps on screen.

Log out

  1. Open your account menu. On web, select your name at the bottom of the sidebar. In the mobile app, on Home, select the account icon (the circle of dots) in the upper-right corner.

  2. Select Log out.

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